About gk96

gk96 · 2024-03-24 09:52 AM

When typing in numbers to dial a call, is there a way to have Zoom Phone format the numbers in your local setting? For example, I'm in the US, and would like to see the numbers format xxx-xxx-xxxx. This makes it easier to see if you typo the phone nu...

gk96 · 2024-01-05 07:34 AM

Hi there, one user is getting the error message, "You don't have a direct number. You cannot start a new conversation" when texting some people. She can text some people from the desktop app, but not others.We have been using Zoom phone for almost a ...

gk96 · 2024-10-24 12:28 AM

Mark, it’s nice to see a Zoom employee engaging with customers. However, if you review this thread, you’ll notice that multiple people have already gone through the basic steps outlined in the troubleshooting article you mentioned. We’re all beyond t...

gk96 · 2024-10-17 11:09 AM

What did you tell Zoom to further investigate the issue? It seems like Zoom will deny any issues and even if you try to work with them, they just make it difficult to try to resolve the issue.

gk96 · 2024-10-17 10:55 AM

We still have random issues with texting. Sometimes, we have employees that don't get text messages when being part of a group. Sometimes, you can't send a text, etc. It's frustrating as it works say 98% of the time. However, when it fails it sure is...

gk96 · 2024-04-25 02:30 PM

I know one of our team members are definitely having issues. We've also seen where a text was received by a person on our team that was sent to another person. With as large as Zoom is I was hoping they would find it and fix the bug.

gk96 · 2024-04-25 02:10 PM

The issue still exists. I think it happens more on group text messaging. It will sometimes occur with 1 on 1 SMS's as well. Very frustrating as I know it's a bug, but not sure how to get real help.

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Display formatting of phone number

Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

User Activity

Display formatting of phone number

Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.