About gk96

gk96 · 2024-03-24 09:52 AM

When typing in numbers to dial a call, is there a way to have Zoom Phone format the numbers in your local setting? For example, I'm in the US, and would like to see the numbers format xxx-xxx-xxxx. This makes it easier to see if you typo the phone nu...

gk96 · 2024-01-05 07:34 AM

Hi there, one user is getting the error message, "You don't have a direct number. You cannot start a new conversation" when texting some people. She can text some people from the desktop app, but not others.We have been using Zoom phone for almost a ...

gk96 · 2024-04-25 02:30 PM

I know one of our team members are definitely having issues. We've also seen where a text was received by a person on our team that was sent to another person. With as large as Zoom is I was hoping they would find it and fix the bug.

gk96 · 2024-04-25 02:10 PM

The issue still exists. I think it happens more on group text messaging. It will sometimes occur with 1 on 1 SMS's as well. Very frustrating as I know it's a bug, but not sure how to get real help.

gk96 · 2024-01-07 07:11 PM

Yes - texting using her direct phone number. Yes -10DLC and campaign approved and assigned to her phone number. I haven't asked what version she is using. I'll ask. But there are issues on iOS and Mac desktop app.

gk96 · 2024-01-07 06:54 PM

We don't use call queue or receptionist for SMS. Only individual phone lines with a Zoom license to call/text.

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Display formatting of phone number

Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

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Display formatting of phone number

Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.

Re: Texting is now randomly not working. We have used Zoom Phone for almost a year.