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Need simple answer: Metering charges for call forwarding?

mandak
New Member
New Member

I haven't found a clear answer, so, I am hoping someone can help (and that their response can help others):

 

  • I recently signed up for the Zoom US & Canada Unlimited plan for my small business.
  • I paid for one license
  • My business partner and I would like to set up the Auto Receptionist so that if someone dials our Zoom phone number, they can get routed to either my or my partner's cell phone based on which option they choose. This way, each of us can have separate extensions listed on our business cards
    • To make this more visual:
      • External caller calls Zoom phone number -> Auto receptionist responds and says "Dial 1 for Person A or Dial 2 for Person B" -> Externall caller dials 1 and call gets routed to my cell phone number (NOT the Zoom mobile app)

Question: Besides the charge from my cell provider, will Zoom also charge me (either through a single fee or metering) for that call forwarding service? If yes, what is the fee and where can I read more about it?

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