Cwcooley
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New Member
since ‎2024-10-23
‎2024-10-23

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Carry “on hold” audio across overflow call queue

2024-10-23 08:36 PM
We have a situation where I would like an “on hold” audio track to play while ringing our first call queue and that audio file seamlessly carry into the overflow to second call queue where we add additional members. Any way this could be possible?