Sometimes I need to copy some text of the document I am sharing and paste it in a word file. In the past I used a tool in google

(copy and note), recently when I am sharing the screen in zoom, everything and I activate that tool, everything freeze and I have to switch off the pc. Is there any other way to copy a text or an image while sharing the screen?

While I am able to see closed captions in some meetings, I am unable to turn them on in other meetings. I have gone to Accessibility in Settings, but  CC simply would not appear at the bottom of the screen. They did not turn on when the other member present initiated the call, nor when I initiated the call. I did get as far as seeing the sample of a caption, and I turned on "enable." I hope someone can guide me to a solution.

Hello,

We have a call center with federal requirements to provide anonymous support for our hotline callers.  Is there a way to remove the caller ID or prevent it from showing when it goes to a call queue or attendant?  Our hotline counselors and volunteers should not be able to see the caller ID from the original caller.

Any ideas on how this could work? In our previous system we forwarded the call to another number that redirected to our call queue.  However with Zoom, we are still seeing the original caller's Caller ID.

Is there any way to make a custom call route that may help us do this?

Thank you!

I would like to manage the apps created in my account and I'm able to see the details in the dashboard https://marketplace.zoom.us/user/apps-dashboard?tab=1
I'm interested in some of the information I get here like app owners, activity logs and API call logs.
Is there a way to get some of these info through API? I tried https://developers.zoom.us/docs/api/marketplace/#tag/app but it doesn't provide the info 

Hello,

I have a zoom phone number and I am hiring an admin in South Africa.  I am based in the U.S.  I want the admin to be able to make calls from South Africa but to numbers in the U.S.  Is this possible?  I would ideally like her to log in and use my current zoom number.

Thanks.

I abhor automatic gesture reactions in Zoom so I've disabled them. 

Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2). 

This is horrible. How do I make it stop? 

Grr, I would upload an image but this forum isn't letting me.

The notification reads:

Turn On Reactions

"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.

I am trying to give a host key that was given to someone as a basic user.  I am trying to set it up so that one of my members can get into the zoom room with a host key so I do not have to be the only one to start it.  Room is open all the time.  meetings are at certain times but not scheduled in the zoom account.   i open the room so they can host a meeting.  The reason for this is because we do not have to have a different ID number for each meeting scheduled.  

Question: 

1. Can another member get into the licensed account as a basic user using the host key with out a scheduled meeting?

2.  If I have to schedule a meeting for another basic member to use a host key, is there a way to change the ID to the licensed ID# so we all use the same ID#?

When I am texting an individual number, I can add as a contact and their name is displayed. However, when I start a group text message, it won't let me rename the chat, like "Joe Smith's Family." Is there a way to rename it without having to add every single person as a contact?