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"Turn On Reactions" MacOS desktop notification

mkosma
Explorer
Explorer

I abhor automatic gesture reactions in Zoom so I've disabled them. 

 

Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2). 

 

This is horrible. How do I make it stop? 

 

Grr, I would upload an image but this forum isn't letting me.

 

The notification reads:

 

Turn On Reactions

"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.

14 REPLIES 14

xxxxxxxxxxxx
Newcomer
Newcomer

I also have this issue and cannot figure out how to resolve it.

BDenk
Newcomer
Newcomer

Same - this is driving me crazy.  I actually have reactions on.  I don't really care, but what I do care about is a dumb popup coming up literally every time I start a meeting with no way or directions on how to get it to stop.  Worse yet, the little "X" in the corner doesn't even work.  you have to click the zoom icon in the menu bar for it to go away.  

 

Come on zoom..you can do better than this.  

agrberg
Newcomer
Newcomer

Same as everyone else has said, we need to be able to disable this. How did Zoom not catch this before releasing it? Do y'all use your own software?

jackiedaytona
Newcomer
Newcomer

Same issue as everyone else and it's driving me crazy. The "x" to exit out of the pop up doesn't work, and it shows up on every single meeting. 😑

bradybluhm
Newcomer
Newcomer

Pretty sure this is a Mac problem and not a Zoom problem. I also thought it was zoom, but just had the same thing happen joining a Google Meet call.  Not finding a way to turn it off, unfortunately.

chsrbrts
Newcomer
Newcomer

I have this issue too

Jfynboh
Newcomer
Newcomer

Same. This is driving me nuts!! I don't know why, its such a small thing but its every meeting and when you do several meetings all day long its just this thing that gets under your skin. 

agrberg
Newcomer
Newcomer

Apparently this is a common macOS problem as it also effects Google Meets and other video chat applications. At the same time, this should be vetted by all applications on their respective OSes before release as this is super irritating and a superior application would look to mitigate it over the competition.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi everyone! Thank you for your contributions to the Zoom Community. I apologize for my delay in getting to this issue. 

Upon reviewing, it appears that this notification is a built-in Mac feature that can be disabled. Below are the steps to turn it off:

  1. On your Mac, choose the Apple menu 

    CarlaA_0-1735582119755.png

     

     > System Settings, then click Notifications 

    CarlaA_1-1735582119743.png

     

     in the sidebar. (You may need to scroll down.)

  2. Click FaceTime on the right, then do one of the following:

    • Change notifications: Set options, such as the style of notifications or where to show them. To learn about the options, click 

      CarlaA_2-1735582119747.png

       

       in the bottom of the window.

    • Turn off all notifications from FaceTime: Turn off “Allow notifications.”

https://support.apple.com/en-ph/guide/facetime/fctmb2a13557/mac

 

Please confirm if this resolves the issue. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Error sill pops up for me even after having turned off Facetime notifications

I just registered to reply that your solution didn't work, please confirm this on your own machine before replying. it has nothing to do with facetime, as if i open facetime, with or without that reaction setting, it didn't pop up that stupid prompt. I am not saying apple is innocent, but it's very likely you guys use the api in a wrong way. 
also whoever make this change shall have a postmortem,  it's just very annoying, and reduce my productivity. if i have a choice, i don't want to use zoom anymore because of this.

Unfortunately that doesn't make any difference.  Turned all notifications for FaceTime off, on and even various on/off options and none made a difference.  This setting manages "notifications" which come from the upper right corner on Macs...this issue comes from little zoom icon at the top in the menu bar every time you start a meeting.  To clarify further, it comes on only after you turn on video...if you join a zoom meeting without video it doesn't pop up, but as soon as you turn on video it pops up.  super annoying still.  

 

Someone else mentioned it happening in "all video apps" but for me that is not true.  I use Teams and Google Meet and it does not happen with them...only with Zoom.  

This doesn't work.  Please let me know if there is another fix.  This is VERY annoying. 

Johnny5280
Newcomer
Newcomer

Having the same issue and it's very frustrating.  It only occurs when I am using an Apple built-in webcam, be it either on my MBP, the one in the Studio Display, or my iPhone as a camera. If I use an external non-Apple webcam, it does not happen.  I have ensured that all the settings for "meeting reactions" on zoom.us are on, but whether they are on or off, it doesn't matter.  The popup still keeps on coming every time I turn on my video.