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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Calling from South Africa

mginani
Newcomer
Newcomer

Hello,

 

I have a zoom phone number and I am hiring an admin in South Africa.  I am based in the U.S.  I want the admin to be able to make calls from South Africa but to numbers in the U.S.  Is this possible?  I would ideally like her to log in and use my current zoom number.

 

Thanks.

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello @mginani 

To be able to call external telephone numbers, what matter is having a "Calling Package" not a number.

You can share the Caller ID (number) between the two of you (and even more people) but each of the users in the Zoom Account that needs to be external telephone calls (not only to US but many other countries) needs a Calling Package.

 

If you don't need to call external telephone numbers, you can assign your Calling Package to her and that should accomplish what you are looking for.

 

Vinnie