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Recent Activity

The camera adjusts to my position and I don't want it to.

How do I change this effect on the camera? I don't want it to follow me or zoom in/out. I need the camera to stay still and focus on what I want. Thank you!

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Wrong name information in invoice since months

Since months I try to change the name information displayed on the invoice. It just displays my name and lacks the name of the association I created and run this account for. It is a self aid group of patients but where I place the name in my profile... Show more

Since months I try to change the name information displayed on the invoice. It just displays my name and lacks the name of the association I created and run this account for. It is a self aid group of patients but where I place the name in my profile it keeps not showing up on the invoice "SHG ME/CFS, LongCovid, PostCovid, PostVac". I also changed my name and include my wives you is the director of the group. But also change is not reflected. 

 

I am afraid I have to cancel my subscription ans resubscribe or change the service provider completely.

I do not get rembursed by the organization as long as there is a wrong name  information on the invoice. 

 

Thanks for any advice how you were probably more successful than I am.


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Answering calls while computer is locked

Does anyone know if there is a way to answer Zoom phone calls while my computer is locked? I lock my computer by pressing Windows+L and sometimes I get calls while my computer is locked. I usually can't sign in fast enough to answer the call.

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Locating meeting information and dial-in in Zoom 6.4.3 (52139)

Hi! I just updated to Zoom version 6.4.3 (52139). Where is the meeting information, including the Zoom link and dial-in info? I cannot find it anywhere. It used to be included in the meeting listed on the Zoom calendar. Thank you!

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Participant invite button has disappeared

Has anyone else experienced the ‘invite’ button no longer showing under the Participant option when in zoom meeting?

Test Your Video Endpoints Overnight Scheduled Calls

I thought this would be of interest to the community. Use Case = Test your Zoom Room video conference endpoints (Poly/HP, Neat,etc) with an overnight call for quality assurance purposes. AKA capture network changes, power outages, codecs not respondi... Show more

I thought this would be of interest to the community.  

Use Case = Test your Zoom Room video conference endpoints (Poly/HP, Neat,etc) with an overnight call for quality assurance purposes.  AKA capture network changes, power outages, codecs not responding, etc.  I wrote this in Powershell but you can export to Python.

 


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About refund

My account has been consolidated to another acount with the help of zoom support. But I haven't received a refund of the 18 licenses. Thorugh https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068212 , "Any licenses or add-ons purchas... Show more

My account has been consolidated to another acount with the help of zoom support. But I haven't received a refund of the 18 licenses. Thorugh https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068212 , "Any licenses or add-ons purchased by separate accounts can be refunded during the consolidation process.". I wonder when will I receive my refund.


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Errors when trying to change email address or create new account

Hello, I am trying to change the email address in my profile, and get this error: Unable to update email(Error code: 33000). The support chatbot recommended I try to create a new account. When I do this, I get the same error code. I don't see any inf... Show more

Hello,

 

I am trying to change the email address in my profile, and get this error:  Unable to update email(Error code: 33000).

 

The support chatbot recommended I try to create a new account.  When I do this, I get the same error code.

 

I don't see any information about this error code in the Knowledge Base, and I do not have a support contract.

Any help would be appreciated.

 


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Resolved! Line one is greyed out on Zoom portal

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that? https://community.zoom.com/t5/Zo... Show more

Referring to the following community chat, I understand that I need to change the caller on line one. However, on the Zoom portal, line one is greyed out, so I am not able to change the caller ID. How can I undo that?

 

https://community.zoom.com/t5/Zoom-Phone-System/Outgoing-Caller-ID-from-Yealink-Phone/m-p/192534


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Снятие абонплаты

Добрый день. Просьба прояснить ситуацию со списанием средств за пользование номером, которым я не пользуюсь но средства все равно снимает: 888-799-9666, +18887999666. Последнее списание 05.03.25. Даже если я не использую Зум, средства в размере 18 до... Show more

Добрый день. Просьба прояснить ситуацию со списанием средств за пользование номером, которым я не пользуюсь но средства все равно снимает: 888-799-9666, +18887999666. Последнее списание 05.03.25. Даже если я не использую Зум, средства в размере 18 долларов каждый месяц списывает за использование номера. Большая просьба подсказать, как это отключить. Спасибо.


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