Welcome to the Zoom Community

cancel
Showing results for 
Search instead for 
Did you mean: 
409946members
197122posts
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now
Weekly Leaderboard

Recent Activity

Automatically Save Closed Caption Transcript

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a... Show more

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it. 

 

Tyler


Show less

reply-icon Latest Reply - 

Difficulty showing MP4 short videos - screen sharing

I am trying to show a 4 minute mp4 video with sound to a group of people via screen share (as part of a workshop/lesson) The video is stored on my google drive and i play it off there and hit screen share. It is clear for me but glitchy, very glitchy... Show more

I am trying to show a 4 minute mp4 video with sound to a group of people via screen share (as part of a workshop/lesson) The video is stored on my google drive and  i play it off there and hit screen share. 

 

It is clear for me but glitchy, very glitchy, for the rest of the group.

 

Any ideas?

 

Thank you 🙂


Show less

reply-icon Latest Reply - 

recording clould

Is it possible with a paid Zoom plan to access and retrieve recordings of meetings I've attended that are stored in the cloud? If so, how can I locate and access these past meetings?

reply-icon Latest Reply - 

cloud recordings

I originally had a paid Zoom account, but after my subscription expired, it reverted to a free account. Now that I've resubscribed to a paid plan, I can’t seem to find my cloud recordings. However, my cloud storage shows that it’s already 95% full. H... Show more

I originally had a paid Zoom account, but after my subscription expired, it reverted to a free account. Now that I've resubscribed to a paid plan, I can’t seem to find my cloud recordings. However, my cloud storage shows that it’s already 95% full. How can I locate my cloud recordings and free up storage space?


Show less

reply-icon Latest Reply - 

Logging license type changes

Are there any logs saved in the Zoom account regarding changes to the license type assigned to a given user?

reply-icon Latest Reply - 

Old Zoom Download available?

Hi,Is there a Zoom official site where I can download some old versions of Zoom. I want to test the deployment of Zoom Cleaner on some old versions to make sure that it is cleaning everything either in the program files folder or the user profile.Tha... Show more

Hi,

Is there a Zoom official site where I can download some old versions of Zoom.   I want to test the deployment of Zoom Cleaner on some old versions to make sure that it is cleaning everything either in the program files folder or the user profile.

Thanks

 


Show less

reply-icon Latest Reply - 

Zoom phoneの発着信不具合の対策

本日2025年3月26日10:00~11:00【発信時】①コールせずに切れる②1~2コールして切れる1カ所への架電に対して、平均5回くらい掛けなおしが発生しています。【着信時】①1コールで切れるエラーコードの表示が一瞬過ぎて、控えられない控えたエラーコード「480、504:ダイヤルした番号は一時的に利用できません。 後でもう一度お試しください。」これらの、対策というか運用を安定させるための工夫をされている方が居られましたらご教示いただけませんでしょうかShow more

本日2025年3月26日10:00~11:00

【発信時】
①コールせずに切れる
②1~2コールして切れる

1カ所への架電に対して、平均5回くらい掛けなおしが発生しています。

【着信時】
①1コールで切れる

エラーコードの表示が一瞬過ぎて、控えられない
控えたエラーコード
「480504:ダイヤルした番号は一時的に利用できません。 後でもう一度お試しください。」

これらの、対策というか運用を安定させるための工夫をされている方が居られましたらご教示いただけませんでしょうか


Show less

Problem with automatic recording of scheduled meetings in Cal.com and Zoom

Why don't the meetings that are scheduled for me by Cal.com automatically record in Zoom, if I have it set to record at startup?

reply-icon Latest Reply - 

Business plan and Large Meeting plan subscription refund

I purchased a 1-year subscription to the Zoom Business plan and a 1-year Large Meeting plan for 1,000 participants. However, after testing it right away, I found that it was not accessible from certain countries. Therefore, I immediately canceled bot... Show more

I purchased a 1-year subscription to the Zoom Business plan and a 1-year Large Meeting plan for 1,000 participants. However, after testing it right away, I found that it was not accessible from certain countries. Therefore, I immediately canceled both plans. Naturally, less than a day has passed since the subscription. How can I request a refund?


Show less

reply-icon Latest Reply - 

Package / Ukraine

Hi there!

I'd like to ask if the package 2 (professional) is free for people who are currently in Ukraine?
Thanks in advance.

reply-icon Latest Reply - 

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion