cloud recordings

[lumineapp]

I originally had a paid Zoom account, but after my subscription expired, it reverted to a free account. Now that I've resubscribed to a paid plan, I can’t seem to find my cloud recordings. However, my cloud storage shows that it’s already 95% full. How can I locate my cloud recordings and free up storage space?

[colegs]

@lumineapp - If your subscription expired less than 30 days ago, go into the Trash folder of your recordings to see if the recordings are there.  If so, you should be able to restore them.  If it has been over 30 days, they would be gone, but I expect that they are taking up the 95% of your space.