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[BUG] Zoom crashes if the microphone frequency is high

Tested version: 6.3.5 (54827) Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly. Mic configuration: 1 channel, 24 bits, 192000 Hz To reproduce:- Change the microphone... Show more

Tested version: 6.3.5 (54827)

 

Trying to open the audio settings or making a call with a microphone configure with a high frequency makes the window crash instantly.

 

Mic configuration: 1 channel, 24 bits, 192000 Hz

 

To reproduce:

- Change the microphone settings to 1 channel, 24 bits, 192000 Hz in the windows sound config

- Try to either make a call or open the settings in the audio session

- The call / settings window will instantly crash

 

Workaround

- Set the microphone to use a lower frequency (like 96000 Hz or lower)


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Distorted video

Hi there!Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I... Show more

Hi there!
Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I stop sharing my screen, it's distorted again. Other participants can see it as well.

 

There should be no problem with the laptop itself; other video conferencing apps work well. There should be no problem with the laptop itself; other video conferencing apps work well. I didn't run into this problem on my old laptop.

 

Version: 6.3.11 (60501)

 

 


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identify host of Zoom meeing by meeting ID in link

As an Admin, is there a way to identify the host of a Zoom meeting by the PMI in the meeting link? We have meeting invitations which appear to be sent by an outside user's email, but that person didn't send them. For security purposes we're attemptin... Show more

As an Admin, is there a way to identify the host of a Zoom meeting by the PMI in the meeting link?

 

We have meeting invitations which appear to be sent by an outside user's email, but that person didn't send them. For security purposes we're attempting to track down whose account was used to create the meeting link.


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Delegation calls: disable ringing on Mobile App Only

We are about a month away from go-live with Zoom phone. In our testing we’ve found that delegation calls with ring all of the delegatee’s devices, including their mobile phone apps. Has anyone found a way to limit this? My concern is bosses lines rin... Show more

We are about a month away from go-live with Zoom phone. In our testing we’ve found that delegation calls with ring all of the delegatee’s devices, including their mobile phone apps. Has anyone found a way to limit this? My concern is bosses lines ringing on their assistants cell phones at all times, including lunch breaks, after-hours and weekends.

Thank you in advance!


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Virtual Receptionist

I am setting up a virtual receptionist station; four users are assigned to receive the call. It always goes to the user whose last name starts with B, and if they decline it, the call ends. Is there a timeout period on when it would go on to the next... Show more

I am setting up a virtual receptionist station; four users are assigned to receive the call. It always goes to the user whose last name starts with B, and if they decline it, the call ends. Is there a timeout period on when it would go on to the next person? If the first person declines it, why doesn't it move on to the following user?  I would like to avoid having an individual button for each person. 


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Zoom Webinar Api Access Issue

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with ... Show more

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with previously generated access token I'm response getting 'Code - 1001, Message - User does not exist'. Our admin is saying he has given all the permission and the user I'm trying is also exist in the system but I'm not able get the api response. Kindly guide me here.


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How to edit a recurring meeting that no longer appears in the Meetings list

I created a recurring meeting over a year ago. It no longer appears in my Meetings list, but it is still active, as I and other members of our group use it every week. I would like to edit the configuration of that meeting, but I do not see any mecha... Show more

I created a recurring meeting over a year ago. It no longer appears in my Meetings list, but it is still active, as I and other members of our group use it every week.

 

I would like to edit the configuration of that meeting, but I do not see any mechanism for doing so during the meeting (when I am host), and I do not see any mechanism for accessing the meeting from the webapp homepage.

 

Creating a new meeting and ensuring the new meeting id and passcode get to all the members, especially those who have not attended in a while, would likely be very disruptive.

 

Is there any way to access the meeting?

 

A similar question was asked by @AASaharaClub but not effectively answered in this post: https://community.zoom.com/t5/Zoom-Meetings/My-list-of-meetings-does-not-include-one-recurring-meeting/m-p/201824


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Double meeting

Which kind of account i need in order to open 2 large  different meetings in the same time, and also to be able to record on the cloud each of them. Today i can open only one large meeting .

 

reply-icon Latest Reply - 

Remove: Get automatic meeting summary pop-up in admin console

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom. Get automatic meeting summary Send AI Notetaker to your Zoom meeting and take notes automatically.Enable AI Notetaker to auto join all other me... Show more

I can't see part of the admin console because there is a pop-up I can't remove relating to Otter and Zoom.

 

Get automatic meeting summary
 
Send AI Notetaker to your Zoom meeting and take notes automatically.
Enable AI Notetaker to auto join all other meetings

Add AI Notetaker

 

The options given by the chatbot don't work and I know there are buttons/menu selections behind this and I can't access them. 

How do I get rid of this?

 

Regards

Gareth


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Erro Zoom Room´s: Zoom Rooms deve ser atualizado. Entre em contato com a TI para obter assistência.

Estou tentando vincular uma licença em um notebook no Zoom Rooms , via código, porém retorna a seguinte mensagem: Zoom Rooms deve ser atualizado. Entre em contato com a TI para obter assistência. Todos os drivers da máquina estão atualizados e a vers... Show more

Estou tentando vincular uma licença em um notebook no Zoom Rooms , via código, porém retorna a seguinte mensagem: Zoom Rooms deve ser atualizado. Entre em contato com a TI para obter assistência.

 

  Todos os drivers da máquina estão atualizados e a versão instalada do zoom é a mais recente, baixada diretamente do site.  Vale ressaltar que no "controlador", um tablet, funcionou. 

 

  Poderia me auxiliar em relação a esse tema?

 

  Equipamentos:

  •   Máquina: Dell Optiplex 7020
  •   Tablet: Samsung A9

  Como devo prosseguir? 

 

  Aguardo a sua resposta e agradeço desde já.


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