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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Distorted video

smchkvv
Newcomer
Newcomer

‎2025-03-17 01:55 PM

Hi there!
Recently bought a new laptop (Asus Vivobook S16 OLED S5606MA). The video is, for some reason, distorted (can't attach a screenshot, "You have no permission to upload images"). When I'm sharing my screen, the small picture is good. Whenever I stop sharing my screen, it's distorted again. Other participants can see it as well.

 

There should be no problem with the laptop itself; other video conferencing apps work well. There should be no problem with the laptop itself; other video conferencing apps work well. I didn't run into this problem on my old laptop.

 

Version: 6.3.11 (60501)

 

 

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-03-17 11:11 PM

To share an image you need to hyperlink it from another site. ASUS is renowned for excellent hardware. That laptop uses a 3.2K OLED display which is 16:10 instead of 16:9. Try lowering the display resolution to 2K or 1K (1920 x 1080) to see if that makes a difference. If you still are having issues you may want to contact ASUS support.

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