Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Phone not working

Hi there - When we log into Zoom to use the phone / receive calls we are suddenly having issues. If we try to make a call we get 'Not connected. Attempting to reconnect' message. This has happened all of a sudden this week. How would we go about diag...

Ave by Newcomer
  • 2427 Views
  • 7 replies
  • 1 likes

Resolved! how to get rid off the extension

Hi guys i'm new at zoom can somebody explain to me how i can get rid of the extension when they are calling me so i can receive directly the phone call? i'm not a computer geek so if it can be explained in a simple manner thanks in advance Michael

problemes de son

bonjour .. j essaye d aider une amie qui utilise zoom sur windows... sur son telephone cela marche pafaitement mais sur l ordinateur elle entend tres mal.. jai desisntallé les pilotes audio de lordinateur et reinstallé cela ne change rien.. donc j ai...

deenass by Newcomer
  • 646 Views
  • 1 replies
  • 0 likes

Call park into a specific slot?

We're trialing Zoom Phone -- with our current provider, users park calls with just one button into one slot -- we blind transfer to slot #1 -- then every phone has a key to pick up that slot. Is there a way to park a call into a specific slot, rather...

semenko_0-1643821453150.png
semenko by Explorer
  • 7156 Views
  • 14 replies
  • 2 likes

Zoom Phone on mobile device - wifi

We've been using Zoom Phone for a couple of years now. I've always noticed that tak,ing calls via the Zoom app on my cell phone over wifi or cell network is pretty "laggy".. a normal mobile call is MUCH better. Is there any reason for this? more impo...

joebrug by Newcomer
  • 912 Views
  • 2 replies
  • 0 likes

New Deviee Connection

Hey Team. I have an Aastra 6721i IP Phone. It's not listed in the device dropdown menu. Does anyone have a workaround that might connect this phone? Thanks Glenn.

GA517 by Newcomer
  • 462 Views
  • 1 replies
  • 0 likes