Kyle-MALSF
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since ‎2023-07-13
‎2024-08-15

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Greeting to queue members or whisper message?

2024-03-27 08:01 AM
I was wondering if I can add a greeting or what we call internally a “whisper message” on call queues for our internal intake team to hear before a caller connects to them? I see I can add a greeting prompt for the caller to hear but we are looking f...