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one of our agent now able to call 64 7 series number. i,e 64 7 862 2044 from his zoom phone. When the dialer call outs if there’s a space like this in the area code (64 7) it ends up saying “the number you are calling does not have service”, or something like that and then disconnects. Its not uncommon either.
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I paid my invoice and my phone is still not working. I've emailed my account manager Angelo and he's giving me zero solutions. What am I supposed to do?
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I feel like I am about to lose my mind! I am with a very small nonprofit, just two employees. We were with Grasshopper for the past 5 years and I loved it, but the boss wants to save money. So we ported the number and purchased one license and a metered plan. I just need to figure out how to receive calls on the mobile app and absolutely cannot figure it out. I feel like every video is targeted at larger organizations with multiple lines. I have spent the past three days searching forums and YouTube videos and I cannot seem to find out how to get the phone number to ring! I can at least make outgoing calls and receive voicemail, but I cannot receive incoming calls yet. Please help if you can!
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We currently have main auto receptionists and IVR routing our calls. We would like to live answer calls? Live answer meaning go to a intake coordinator to answer phone calls. Does anyone know how to set this up? Thank you.
Any Good Training Materials on Zoom Phone or Zoom Contact Center? admin, architecture etc... Thanks
from other website
Thanks
While calling we are facing a voice note that "Sorry your requested service is not available in your calling plan|" Although we have purchased US Canada Unlimited
Hello, I just purchased my Phone plan, restarted the application but I don't see the SMS option when I select the ph
Hello! "Registration required. Your message cannot be sent as you do not have a valid 10 DLC Brand or Campaign created. Please contact your administrator to resolve this issue." When I reached out to them they said that it should be working and they didn't have a solution. Has anyone else figured out how to resolve this issue?
I previously had the ability to respond to SMS messages on my mobile and desktop app. Now I can receive message but receive this error message when I attempt to respond.
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I am using Zoom's premium service, which includes unlimited calling and SMS within the USA and Canada. While the calling functionality works perfectly, I have encountered difficulties with sending SMS messages. Every time I attempt to send a message, I receive an error notification, preventing the message from being sent. As this feature is crucial for my business communication needs, I kindly request your assistance in resolving this issue promptly. Please help me and provide guidance on how to rectify the problem so that I can continue utilizing the full capabilities of the premium Zoom service. I pay USD 17 every month.
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