About Jason2023

Jason2023 · 2024-04-30 02:45 PM

Hello everyone, I am needing some clarification (hopefully from a Zoom employee) here. I have a Common Area named "Break Room" and I am wanting to be able to assign that single Common Area on up to three different Poly CCX 505 phones. Is this somehow...

Jason2023 · 2023-09-16 12:12 AM

Hello everyone, I am hopeful to receive feedback from the general community here in addition to Zoom employees as well. I'll break down my questions into two parts: 1. Within an IVR, we are wanting customers to be able to press option 1, hear some te...

Jason2023 · 2023-08-21 11:33 AM

Hello everyone, In our tenant, we would like to have Team Chat disabled for everyone, but we would also like to be able to slowly deploy it should we decide to do so. Our Zoom reps mentioned creating a group with a name something like "Team Chat Disa...

Jason2023 · 2024-04-30 02:47 PM

Here's an article that may help you: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064090

Jason2023 · 2024-04-30 12:43 AM

There was indeed an issue, but it was resolved quickly:

Jason2023 · 2023-09-19 05:49 AM

Thanks Eliot - I found that what we are looking for with language is not an option. Yet. We want to be able to change the language for a single IVR option to be a different TTS language like "American-Spanish/Pedro-Male" while having the rest of the ...

Jason2023 · 2023-09-18 08:53 AM

Also, Eliot, I had another question now that I am playing around with SSML. I see in Zoom Phone there is a Spanish option with one of the voices being "Pedro-Male." Let's say I have an English IVR with six options and I want option six ONLY to be the...

Jason2023 · 2023-09-18 06:29 AM

Hello Eliot, Thank you very much for the SSML information. That certainly solves my second question and once I get my first question answered, I will be glad to mark your response as a solution. I see numerous folks have looked at this thread, so any...

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