cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

One internal user cannot SMS text a specific phone numbers, others in account can.

jrdc2p
Newcomer
Newcomer

‎2025-02-13 12:54 PM

Individual affected has correct licensing (Person A). Was texting the phone number in question (person B) throughout the day, then suddenly messages stopped going through. 

 

When Person A messages other numbers, they work. When other users in our org text Person B, it works. It's only SMS messaging between (to/from) Persons A & B that are not working. This happened suddenly and with no change in the system, licensing, etc. 

 

Person B checked to make sure they didn't block A's number & vice versa - they haven't.

 

Has anyone dealt with this?

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2025-02-16 10:08 PM

Make sure the user’s phone number is configured in your 10DLC/SMS campaign. 


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes
Top