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How do I create a cost center?

isvtest
Newcomer
Newcomer

I am trying to assign a cost center to a user. I followed the instructions in the article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059652), but I don't seem to have any cost centers in my workspace. How can I create a cost center?

2 REPLIES 2

newl
Community Champion | Customer
Community Champion | Customer

Hello @isvtest ,

 

I was having the same issue, apparently the only way you can add a "Cost Center" to a user account is to have SSO enabled and use SAML mapping. Check the Zoom Support article linked below.

 

Assigning a department or cost center to extensions

 

I hope that this provides the information you need, reply if you have any further questions. Otherwise, consider marking this post a "Accept as Solution" so other Zoom Community members may find this solution as well!

Cheers!

Peggy77
Explorer
Explorer

Hello-These instructions don't apply to 'Users'.  There is a Manage drop down in the Users Profile. The only option is 'Manage in User Management'. I cannot locate a Cost Center anywhere in User Management.

 

Thank you for your assistance.