Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

SMS text and Recording message.

Hi there i have recently purchased Zoom phone.Number 1: Is that whenever i send a text message there is an error occur that says " Your message cannot be sent as you do not have a valid 10 DLC Brand or Campaign" I have created the campaign also provi...

MZain2 by Newcomer
  • 718 Views
  • 1 replies
  • 0 likes

Phone Api SMS - Missing Session Data

Hello, Hoping this is the correct place to post my API question. My team and I are developing a system that integrates with the Zoom Phone SMS API. The endpoints we use are:https://api.zoom.us/v2/phone/usershttps://api.zoom.us/v2/phone/users/{userid}...

Zoom phone connection issues

My Zoom app is partially working. The video is working fine, but the phone app disconnects after a random time. I use the phone on a Windows laptop. Sometimes it will be connected for 30 minutes, Sometimes it will be connected for 2 hours. After a se...

Zoom phone - recording file size

Is there a way of making sure phone recordings are not massive? Phone recording voice/ speech does not need a recording studio's precision. I would rather have a smaller size file. Does anybody know how to set the phone recording file size? Many than...

mcf by Newcomer
  • 559 Views
  • 0 replies
  • 0 likes

Starred contacts

Perhaps it's just me, but the inability to 'favourite' a contact in my mobile phone contacts directory on the zoom phone mobile app is very irritating. Having to 'invite as a zoom contact' to enable this capability is ridiculous - I can hardly invite...

Zoom Desk Phone not working

I have two phones that are provisioning and are indeed connected to the network but it will still won't receive any calls.Upon checking the admin portal I found that the devices did not show any IP addresses.Factory resetting also didn't helpWe tried...

u10009 by Newcomer
  • 1703 Views
  • 1 replies
  • 0 likes