I've just started using Zoom Phone as part of a trial before the rest of our company moves over. I've been able to sync my iPhone contacts within the Zoom iOS app and they show under "Phone Contacts" in that app, but the desktop app doesn't seem to sync with the phone app.

Is there any setting or integration I'm missing? This seems utterly basic so I'd be shocked if phone contact sync to the desktop app is not supported.

I have a database of contacts in Accelo, which syncs with Google.

I'd like to sync those contacts to Zoom, and setup separate call queues based upon whether or not the caller is a known contact (i.e., the caller ID appears in our system) or the contact is unknown (i.e., isn't in the system).

I realize this may be a custom integration, but is this technically possible?

Is there any Zoom plan that allows one user to schedule multiple meetings at the same? 

I work with recruiting and we constantly have more than two Zoom meetings set up, we have an enterprise account and yet Zoom always asks to end one meeting. The current cap is 2.

Is there any upgrade to the plan that would allow multiple meetings at the same time? 

It's been a hastle for us and we're inclined to use rival platforms due to this limitation. 

Hi everyone,

We cannot hear our zoom phone ringing as it only rings in the head set. Does anyone know when I am not wearing the headphones how can we hear the phone ring? Unless i am looking at the computer I am not aware of a call. I have unplugged and rely on the the blue tooth but it still doesn't ring outside of the head set. Any ideas on how to fix this.

Title says it all, the recordings are available, but taking 2-4 hours to transcribe. In the meantime, they say '

"The recording transcript is processing, please check back later."

Since using Zoom Phone for a year, transcription processing has been close to real-time.

I am building a system to get all the Users and their Licenses from our Zoom account.

I cannot seem to find anyway of accessing which license a user account has through the API.

I know I can get the calling plan used on Zoom phone, but I cannot find any other license specific information within the API.

Hi there, wondering if anyone has managed to setup this calling method.

I have a peered an SBC using BYOC/P

I can call inbound to a Zoom users phone number when routing from the SBC.

I can not call inbound to a Zoom users extension number, I was hoping since the peering is configured on that account the calling to a Zoom users extension in the same account may also work. This would allow calling from another telephony platform connected to the same SBC without all Zoom users requiring a full number.

Has anyone managed to get this call type working?