Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

zoom does not respect my default app for calls

I have problem with zoom app. I am user of macOS (14.3.1 (23D60)) and zoom is always serves callto protocol even if I have set up that my default app for calls is another application (corectly set up in faceTime app). Is there any way how can I defin...

JARDA by • Newcomer
  • 453 Views
  • 0 replies
  • 0 likes

Resolved! Zoom phone number change

Hello community, I'm new to the Zoom Phone (registered today) already have got an issue  How can I change Zoom Phone number? I've got US number instead of Canadian (which I need) and now need to change it. Regards,Muza

MuzaS by • Explorer
  • 4676 Views
  • 6 replies
  • 0 likes

Play audio file through Zoom phone app?

I am using the Zoom phone app on my Mac and would like to be able to play an audio file, e.g. .wav, while on a call and have the caller hear it.Seems like a simple idea but I can't find any way to do it.If I just play the file I hear it in my headset...

LeeDB by • Newcomer
  • 354 Views
  • 0 replies
  • 0 likes

Resolved! Can't verify phone number. >:(

_Can't verify phone number._I go to Add Phone Number, select a label and a region, and I type the number,and get the verification code. But when I type the exact code, it doesn't work, and I try again, and then it saysI sent too many code to this num...

BenZadok by • Newcomer
  • 1147 Views
  • 2 replies
  • 0 likes

Dropping Calls

Aloha, We are new to the ZOOM phone system beginning last month. In the last week, we have noticed that calls are dropping when the we answer close to, or on the "last ring". This was not happening before we changed our settings to a shorter ring tim...

inquire about zoom phone concurrent call limit

Hi All,Currently, we have four phone lines, and we've recently acquired 10 Zoom Phone Pro licenses to transition to Zoom Phone. Our plan is to port only two numbers from the existing four lines—one for incoming and another for outgoing calls. I would...

BoBoAung by • Zoom Partner
  • 562 Views
  • 0 replies
  • 0 likes

Listening Zoom with No Micro no Phone no App

Hello !I want to attend a zoom meeting in my navigator, even if my computer has no microphone.I only want to LISTEN to a meeting. I used to listen to meetings before on this web navigator on this same computer without any microphone.But now :Zoom shu...

Valilou by • Explorer
  • 425 Views
  • 0 replies
  • 0 likes

Wrong Company address

When I first set up Zoom Phone, I entered the wrong company address.This has been fixed as the main site. I'd like to fix this but I can't find where to do so. Also, when setting address for emergency call, only some countries could be selected(I wan...

mhkim by • Zoom Partner
  • 894 Views
  • 3 replies
  • 0 likes

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