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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Phone Text Messages

AlexToltzis
Newcomer
Newcomer

‎2024-06-06 07:47 AM

Hello! My company just switched from phone.com over to Zoom Phone, and people are loving it so far, but we've run into a major snag. We used to have two-factor authentication set up everywhere to send a text message to our company number, which would then forward to an email address, and then that email would auto-filter into our company's Slack, in a specific 2FA channel. With the switch to Zoom Phone, I can't figure out how to even set up text messaging so that more than one person can access these messages, and this has become a problem.

 

I currently have an auto receptionist set up for the company number, but when I assign a user to the Power Pack license that we have to test, text messages still do not come through to that user when texting the company number. 

 

Please advise!!

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