Finding voicemails that haven't been viewed/answered

[OldMacITGuy]

We have a fairly complex AutoReceptionist tree with multiple mailboxes for different teams, in addition to individual mailboxes. I can see records of incoming voicemails in the phone log, but as a phone system admin, is there a way to simply show all voicemails in the system which have not been viewed/answered?

[JohnGage · Accepted solution]

Not a perfect solution but any user on the system can be granted access to any mailbox.  In the Zoom desktop/mobile apps you can then view all mailboxes together, or view a single mailbox at a time.  As the admin you could grant yourself access to all mailboxes in question.

[OldMacITGuy]

That is a helpful workaround, thank-you.