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Finding voicemails that haven't been viewed/answered

OldMacITGuy
Newcomer
Newcomer

We have a fairly complex AutoReceptionist tree with multiple mailboxes for different teams, in addition to individual mailboxes. I can see records of incoming voicemails in the phone log, but as a phone system admin, is there a way to simply show all voicemails in the system which have not been viewed/answered?

1 ACCEPTED SOLUTION

JohnGage
Newcomer
Newcomer

Not a perfect solution but any user on the system can be granted access to any mailbox.  In the Zoom desktop/mobile apps you can then view all mailboxes together, or view a single mailbox at a time.  As the admin you could grant yourself access to all mailboxes in question.

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2 REPLIES 2

JohnGage
Newcomer
Newcomer

Not a perfect solution but any user on the system can be granted access to any mailbox.  In the Zoom desktop/mobile apps you can then view all mailboxes together, or view a single mailbox at a time.  As the admin you could grant yourself access to all mailboxes in question.

That is a helpful workaround, thank-you.