About cemala

cemala · 2024-06-06 11:58 AM

I'm trying to configure the auto receptionist to allow dial by extension. https://community.zoom.com/t5/Phone-System/IVR-Dial-Users-Extension/m-p/116943 the zoom employee in this thread states that this should be the default while playing the auto re...

cemala · 2024-06-08 04:35 PM

I misunderstood that thread to mean that the greeting on the auto receptionist allowed dial by extension, but I now realize that it's the greeting for the IVR route option that does this. Thank you for your help!

cemala · 2024-05-28 04:50 PM

Does that require any additional buttons/numbers to be pressed? I have a phone number going to an auto receptionist with a text-to-speech greeting which then routes to a live receptionist, but dialing valid extensions does not seem to do anything. Pr...

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