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Manage Receive Queue Calls

jacksondag
Newcomer
Newcomer

‎2024-06-10 11:37 AM

I have a call queue and a few members added have set their "Receive Queue Calls" status to off. Is there anyway to manage this from an admin or prevent users from having that option?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-06-10 05:50 PM

Welcome to the Zoom Community, @jacksondag.

 

See this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065370#h_01EMFB2SYKZV4JDWR5NSMDJ6...

The link should take you directly to the “How to enable or disable call queue notifications for a member” section, which I think accomplished what you’re looking for. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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