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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Call Routing - how to

Hi, I'm trying to set up some call routing but am struggling to find the perfect option to suit our needs. We are a small single location office with 6 users.We are wanting incoming calls to:- be able to dial by name to reach who they are looking for...

Resolved! Address Book Creation

I am trying to create a shared address book for my company in Zoom. When I look up how to do that, it says to click "Contact Center Management" in the navigation menu but I don't see that anywhere. Can that have been updated to be called something el...

Having Issues with an Elevator Phone

Hi! We have been having an ongoing issue where one of our elevators at our college that is connected to Zoom VOIP, periodically calls the security number it is connected to. Nobody is making the call in the elevator. Of course, when the security team...

Zoom phone call link

Hi guys. I've just wanted to ask if there was a way to have / create a link that allows the users who click that link to automatically call the number that is linked in that link? Basically it's like zoom bridge links that instantly lets you join the...

Disaster Recovery Plan

Does Zoom have a disaster recovery plan if they go down? With our previous carrier, if their servers or system went down all of our incoming calls were routed to one mobile phone. Is this possible with zoom as well and how do I go about setting this ...

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