Starting July 10, 2024, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
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Zoom AI Companion2024-03-27 04:16 PM
Hello,
Is it possible to generate an SMS after a call is unanswered via an IVR process? It seems like you cannot, using flows, redirect the process to SMS to complete this task. We are trying to send a message "Sorry we missed your call. we are happy to assist you via text or we will call you back shortly." Anyone in the community seen this done?