About scheived

scheived · 2025-09-22 03:49 PM

Using Poly E320 Desk phone we found that while making a call the display shows the calling name but then a comma and then the name of the last call completed? scenario1. I dial Caller One, caller one answers, I hang up2. Then I dial Caller Two. On th...

scheived · 2025-05-02 12:32 AM

To check the voicemail on a shared line you need to dial the phone number of the shared line, then wait until voicemail answers, then press 2 and enter your pin. The primary problems are, Wiating until voicemail picks up takes too long.Hoping that no...

scheived · 2024-12-02 08:19 AM

I'd like a scheduled report for Zoom phone which includes usage as well as Charge. I see you can create scheduled reports in Account Management, Subscription Center however I cannot get it to include the Cost Center and Charge, how can In schedule a ...

scheived · 2024-01-08 11:58 AM

I cannot get the remote answer/hang-up center button on the Poly Focus 2 headset to work to answer a call. I'm using the headset with the BT700 usb Adapter. Would you know if there is a log to look at that would be helpful? If you have a working Poly...

scheived · 2022-12-16 10:14 AM

Using Poly Voyager 2 headset with USB dongle, unable to get call control (answer/hangup using center button) to work. Incoming call, headset announces incoming call, press center button but call is not answered. Tried using Poly Lens to set "Target S...

scheived · 2025-09-23 03:03 PM

I found this happends with Firmware 8.3.0Firmware 8.2.3 is still working as expected.

scheived · 2025-09-05 03:27 PM

Random employee? These are employees you've specificly choosen to manage this queue, you've also explicitly given them access by giving them the pin code. This used to work it's only recently stopped working.

scheived · 2025-09-04 02:14 PM

This only works for admins there seems to be no way for members of the call queue.

scheived · 2025-07-22 11:26 AM

I opened a ticket with support. They stated they are aware of this issue but that a fix wouldn't come until the next planned release so could be a while. Meanwhile if you can communicate to the sender that they should send the fax in "fine" mode if t...

scheived · 2025-07-21 01:42 PM

I've noticed this problem as well. If a fax is sent in 200x200 fine Zoom does display it correctly however I've never seen this issue with any other efax vendor with the fax sent in the default. It looks like zoom is interpreting the resoultion incor...

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incorrect Calling Name while making call using Poly Desk phone

Checking voicemail on a shared line there has to be a better way

Subscription Center Report including Zoom Phone Charges

Poly Focus 2 headset remote answer hangs up the call instead of answering

Unable to remote answer using Poly Voyager Focus 2 Headset

Re: incorrect Calling Name while making call using Poly Desk phone

Re: Record/Update Greeting for Share Line Group Lines

Re: Record/Update Greeting for Share Line Group Lines

Re: received fax in Zoom is distorted

Re: received fax in Zoom is distorted

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