Zoom Phone System
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Resolved! Warm Transfer vs Blind Transfer

We're new to Zoom phones, but I still feel this is going to be a stupid question. I am trying to find out how to do a warm transfer of a call rather than a cold transfer (that is, I want to be able to talk to the person I am transferring the call to ...

factor110 by Contributor I
  • 804 Views
  • 2 replies
  • 0 likes

CSV import to Zoom issues(E.164 number)

I am able to pull data out of our EHI program called Alayacare. It's a straight CSV file. I have to move these values into Zoom test import file to bulk upload external contacts. The problem with this is that the CSV file format does not like +'s and...

ITMan318 by Participant
  • 448 Views
  • 1 replies
  • 0 likes

Recording Call From Desktop Phone

Hello! I have been tasked with figuring out how to toggle recordings on our company desktop phones. We recently transitioned to using the zoom phone service. We cannot have on the setting where recording is always on (with the type of work we do). Ho...

HLevt by Newcomer
  • 461 Views
  • 2 replies
  • 0 likes

SMS 10DLC Registration Denied

I received a notification that "one of your 10DLC Campaigns is in a Rejected status. Please see the details below:Your privacy policy mentions that you share consumer personal data or consent with third parties / affiliates" My question is what do ne...