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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Latest Posts Trending Posts Solved Unanswered

Zoom Phone unable to make outbound calls

I just set up my zoom plan (US/CA) Unlimited and finally figured out how to receive incoming calls to my desktop and zoom app on iphone. Unfortunately, I'm unable to make outbound calls. The same prompt is received from both the app and desktop attem...

MPC1 by • Newcomer
  • 1904 Views
  • 10 replies
  • 1 likes

zoom does not respect my default app for calls

I have problem with zoom app. I am user of macOS (14.3.1 (23D60)) and zoom is always serves callto protocol even if I have set up that my default app for calls is another application (corectly set up in faceTime app). Is there any way how can I defin...

JARDA by • Newcomer
  • 345 Views
  • 0 replies
  • 0 likes

Resolved! Zoom phone number change

Hello community, I'm new to the Zoom Phone (registered today) already have got an issue  How can I change Zoom Phone number? I've got US number instead of Canadian (which I need) and now need to change it. Regards,Muza

MuzaS by • Newcomer
  • 3155 Views
  • 6 replies
  • 0 likes

Play audio file through Zoom phone app?

I am using the Zoom phone app on my Mac and would like to be able to play an audio file, e.g. .wav, while on a call and have the caller hear it.Seems like a simple idea but I can't find any way to do it.If I just play the file I hear it in my headset...

LeeDB by • Newcomer
  • 210 Views
  • 0 replies
  • 0 likes

Resolved! Can't verify phone number. >:(

_Can't verify phone number._I go to Add Phone Number, select a label and a region, and I type the number,and get the verification code. But when I type the exact code, it doesn't work, and I try again, and then it saysI sent too many code to this num...

Dropping Calls

Aloha, We are new to the ZOOM phone system beginning last month. In the last week, we have noticed that calls are dropping when the we answer close to, or on the "last ring". This was not happening before we changed our settings to a shorter ring tim...

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