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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

IVR - Dial Users Extension

I don't see anywhere in the IVR setting to allow someone to directly dial a users extension if known. For example, assign key "#" or one of the numbers and then dial the users extension. So the IVR Greeting would be recorded to say: "If you know the ...

todds by • Newcomer
  • 1953 Views
  • 3 replies
  • 0 likes

Zoom Call Suddenly Close and Relaunch

This has been happening to me every time I get on a Zoom call. The call will suddenly close out and relaunch like 3 minutes later. It has been happening all of last year and is till happening. I had a free account and now that I have a Pro account it...

Resolved! Logging In/Out of Call Queue vs Do Not Disturb

Hello All,Looking for some help either 1) Finding the reporting information I'm looking for if it exists 2) Problem solving an issue our organization is running into. Currently we have several call queues setup throughout our organization. However, a...

tmcandrew by • Contributor I
  • 703 Views
  • 1 replies
  • 0 likes

Can i automate Zoom Phone SMS in salesforce

Hi All,I would like to know if I can automate sending SMS with Zoom Phone - Salesforce Integration. My requirement is to send an SMS at a trigger point on the Lead or Contact record. Like when Lead record status is 'Nurturing' then send an SMS to the...

Voicemail

Can someone please tell me how I can make it so that each line receives there own voicemails and our main number also receives them or has access to them. Thanks

Resolved! Porting numbers away from Zoom- Need PIN

Hello I've been trying to port numbers away from Zoom with the PIN number provided in the Phone Section. However, my porting destination (ZohoVoice) has been reporting failures due to incorrect PIN. How can I resolve this issue? Where can I get the c...

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