Yealink t54w with EXP50 side car gray screen | Community
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Explorer
August 22, 2024
Question

Yealink t54w with EXP50 side car gray screen

  • August 22, 2024
  • 2 replies
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Our receptionists at each office have a Yealink T54w with an attached EXP50 side car.  Over the past couple of weeks, the side car shows a gray screen randomly multiple times per day.  The only fix appears to be to reboot the side car but they are having to do this 2-3 times/day.   

 

Has anyone experienced this and have a fix or is this a known bug with a previous update?  

 

Thanks,


Jeremy

2 replies

Community Super Champion | Partner
August 23, 2024

hi jeremyw,

 

i suggest opening a support ticket with yealink. 

Yealink Ticket

 

thanks,  eliot

JeremyWAuthor
Explorer
August 23, 2024

Thanks, Eliot.  I did do that as well yesterday.  Waiting on a response.  Was just posting here in case anyone was experiencing the same issue.