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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Resolved! Texting me

I just went to a meeting where about 6 or 7 people stated they sent me their information for leads. Unfortunately not a single text is vissible. So I entered my phone number into my cell phone and sent a text to myself and it never came through. So I...

SMS Campaign Review Process is Fraudulent

My campaign is constantly turned down despite being VERY CLEAR that we do not sell or share information. I even put together a video: https://www.loom.com/share/4199a5d2195a457ea0701de72d7acebf?sid=319b2eaf-64aa-4c55-b1f3-9c5aeb81fe99 Basically, we d...

SMS Campaign Error Message

Hi,Whenever I try to submit a new SMS campaign I receive the following error message:Fail to register SMS campaign due to 400 Bad Request: "[{"code":501,"description":"Length must be between 20 and 320","fields":["helpMessage"]}]". Please contact our...

Resolved! Dial by Name Question

Enabled Dial by Name, added it as an IVR option, and uploaded a new greeting to reflect the added option. Everything is working as anticipated except that the Dial by Name option auto presents after the greeting. Is there a way to turn this off to pr...

JC-800 by • Explorer
  • 489 Views
  • 3 replies
  • 0 likes

Call Forwarding Fee Question

On my company's plan, I have a user who very rarely uses her number and would only occasionally get inbound calls. I want to forward her phone to her cell, however when I try, I notice it says "I acknowledge that calls forwarded to the PSTN may be bi...

Sheebs by • Newcomer
  • 1285 Views
  • 4 replies
  • 0 likes

Receiving calls

Hello there! I am new to zoom phone and I will be using it to take incoming calls from my clients. I have set it up on my desktop and mobile phone. I did try to test it out with one of my clients but whenever he calls me, the call notification does n...

Assign Phone Package - No Data

When trying to assign a phone package to a common area room, I am unable to do it. It requires you to assign a package, of which I should have plenty of licenses for, and when I click the drop-down, it is blank and says "No Data".

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