Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

No dial tone or ring tone on outgoing calls

Zoom Phone users making outgoing calls will not hear a ringing tone or a dial tone. The caller does not think that the call is connecting although it is and is hanging up on prematurely, causing a lot of problems for our clients. This is happening on...

jules3 by Newcomer
  • 5 replies

Calls are not recording

I have configured the Account Management > Account Settings > Zoom Phone > Automatic Call Recording = True / Enabled. I have ensured the Access Member List includes my accounts and I have access to Access, Download, Delete, Play all recordings. When ...

AS21 by Newcomer
  • 0 replies

Zoom Phone - VPN Issues

Hi All, With hybrid working we have many team members working from home using VPN. Recently both parties on a call experience no audio when on a Zoom Phone to Zoom Phone call whilst on the VPN. If they switch off the VPN it works fine. Has anyone exp...