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email address for voicemail

Hi, I just wanted to check if it is possible to assign one specific email address to receive our Zoom Phone voicemails?

Zoom Release Conversation SMS Call Queue

Within a Zoom call queue is it possible to disable the requirement that requires uses to 'release a conversation' before other members of the queue can respond to the SMS? Thanks in advance!

Hi Zoom Community -- My company is an authorized Social Security partner, providing services to benefits recipients. We can only store Personally Identifiable Information (including call recordings) on local machines or encrypted in the cloud. It doe...

Twining a Zoom Phone with Single Phone Number

I want to have one phone at the office and one at home that I want ring at the same time; there would only be one phone number for both phones.I have been told this is called twining a phone. Does anyone know if this is possible with Zoom phone?I hav...

Cannot access phone number features

Hi, I cannot use phone number functionalities even though I have an account. Can you help with this?

zoom incoming calls and outgoing calls

i recently purchased the basic phone service through zoom but I am not able to make any outgoing calls nor can i receive any incoming calls using the phone number zoom assigned to me. please advise on solution to this problem.

Retrieving SMS history for a given cell number

To all, I have just joined a law firm as part of their IT support and some of the attorneys in the firm have not been saving their SMS messages with their various clients in their zoom meetings. Is there a way to recover text messages (up to 3 years ...

Admin password for provisioned Grandstream GRP2602

I set up and provisioned two Grandstream GRP2602W desk phones on the same LAN. I now need to move one of the phones to a different network, which requires the admin password. I am the owner of the Zoom account and my Zoom password is not accepted. Ne...

Real time inbound call/user tracking

We, as a company, have just ported over to Zoom phone. We came from RingCentral. There is a feature that RC has is called HUD and it shows the real time status of a user. It will show what status they are in and if they are on a call, who they are on...

Resolved! Changing Voice Message

I simply do not understand why it is so hard to change the voice message on my zoom phone. EVERY time I go on vacation, it seems to take forever to find out where you do it, but it never takes. I have gone into the web portal, typed in text, it plays...

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email address for voicemail

Zoom Release Conversation SMS Call Queue

Call Recording - Local?

Twining a Zoom Phone with Single Phone Number

Cannot access phone number features

zoom incoming calls and outgoing calls

Retrieving SMS history for a given cell number

Admin password for provisioned Grandstream GRP2602

Real time inbound call/user tracking

Resolved! Changing Voice Message

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What is the Zoom Phone System?

Resolved! Changing Voice Message

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