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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
utilizo dos cámaras para las clases, la cámara coanfitrión, desde el lente frontal del celular hace un gran angular, que hace dos meses atrás no lo hacia y eso hace que al hacer zoom para tener la imagen mas cerca baje la calidad del video, como hago para sacar el gran angular que se pone por default desde la cámara del celular? gracias
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Can this plan be for an individual who isn't in a business and wants a home office phone for people to call during work hours? I own a VoIP IP phone - Yealink T46s with locally hosted FreePBX. I wanted to finally switch to a cloud services provider that would allow my "office" or "work" phone to be active 24/7 through the cloud so anyone could call me using my work number rather than personal. Please let me know if this plan is what I should choose for my needs.
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User is on latest version, they cannot answer inbound calls. They can place outbound calls that ring then go nowhere. They are using the desktop app via a laptop and there have been zero changes to network/proxy/firewall settings. The PC is 100% online. I can't find this error code anywhere. Any ideas? I do not even see 805 as an error code type on the list here https://support.zoom.us/hc/en-us/articles/360038341071-Error-codes-for-Zoom-Phone
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We had a user that started getting bombarded with spam calls recently. Every one is from a different number. Most are verified. She was getting like one every 30 minutes for two days straight. I had to have her turn on DND and some other client settings just so they didn't disrupt her. I bumped the spam detection up to high and set the action from nothing to route them to VM. When calls come in I notice they don't get labeled with a new type of "spam" in the users call history until the user manually blocks the number from their client. We noticed the calls slow to 1-3 a day after doing this, but I was thinking perhaps the the bot just moved on to a new target. I opened a ticket with Zoom and they basically just said change the users DID number or start blocking entire area codes. That would mean blocking legit numbers too or running out of ported numbers once one becomes a target. Not to mention the user would need to circulate their new number. Right now I have the user forwarding all calls to voicemail. From there they can manually block bot calls with minimal disruption during the day at some point. Is there a better way to manage this here or am I pretty much SOL at this point?
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I am an individual. I do not own or run a business. I got a Zoom phone so I could talk and text and hold unlimited Zoom meetings with my family across the country. My account type is Pro (Named Host). I am the Owner and Admin. Like all the other Zoom phone users, I received multiple emails about setting up a brand and a campaign so I can continue to use SMS. I don't see how to set this up as an individual (not a business). People in other threads are referring people to Setting up Zoom SMS with 10DLC Compliance for conversational messaging. That page says: If you are currently using Zoom Phone SMS as a conversational (person-to-person) messaging tool, you can follow the guidelines below to set up your campaign. This will allow you to set up your account to work similarly to how it did before 10DLC registration was required. Great! So I start following the instructions. The first step is to create your brand. Step 6 of creating your brand is: In the Brand Summary page, enter the following: There are several problems with these instructions: Is there a FAQ or specific instructions for how an individual is supposed to fill this out to keep SMS working?
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I just signed up a couple of weeks ago. My number was just ported over today. I'm a solopreneur, and I do not need an auto-receptionist. Right now, if you call my number, you get the attendant. You can press 0 and leave a message, but I'm not getting the messages. I had an ad hit today, and nobody could reach me. The bot was zero help, support says 24-48 hours. I need my phone to ring on my desktop and my phone at the same time; if I pick up, great; if not, it goes to voicemail. If anyone can help so I don't keep missing calls, I'd greatly appreciate it. I've gone into Admin, Auto Recep, and I can't do anything with the main number. I can't click on it. Grayed out! Thanks in advance!
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From a security standpoint, we are looking for a method to disable or at least create a speed bump to users clicking on links in smishing attempts. Security software addresses this in emails but ZOOM SMS appears to be an open vector. Thanks in advance for any assistance.
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