We are looking for an option to be able to print or save SMS conversations with clients to put in their files. Right now we can highlight the conversation and then copy/paste it, but it loses formatting and is difficult to follow without lots of editing. 

I have a Zoom Pro account and wanted to take advantage of the free trial Zoom Phone offer I recently got via email to see if this service is for me. I am a one-person consultancy, and need a single DIRECT phone line that doesn’t require a caller entering an extension to reach me. I can’t find  anything in your support articles that tells me how to do this. It seems your phone service is totally designed for companies requiring multiple lines with extension numbers to reach anyone. If there’s no way to do what I need (i.e. get my Zoom number to ring directly, without needing an extension), then this service obviously isn’t for me and I’ll need to discontinue the phone as part of my Zoom account. Please advise.

I have a database of contacts in Accelo, which syncs with Google.

I'd like to sync those contacts to Zoom, and setup separate call queues based upon whether or not the caller is a known contact (i.e., the caller ID appears in our system) or the contact is unknown (i.e., isn't in the system).

I realize this may be a custom integration, but is this technically possible?

Is there any Zoom plan that allows one user to schedule multiple meetings at the same? 

I work with recruiting and we constantly have more than two Zoom meetings set up, we have an enterprise account and yet Zoom always asks to end one meeting. The current cap is 2.

Is there any upgrade to the plan that would allow multiple meetings at the same time? 

It's been a hastle for us and we're inclined to use rival platforms due to this limitation. 

Hi everyone,

We cannot hear our zoom phone ringing as it only rings in the head set. Does anyone know when I am not wearing the headphones how can we hear the phone ring? Unless i am looking at the computer I am not aware of a call. I have unplugged and rely on the the blue tooth but it still doesn't ring outside of the head set. Any ideas on how to fix this.

Title says it all, the recordings are available, but taking 2-4 hours to transcribe. In the meantime, they say '

"The recording transcript is processing, please check back later."

Since using Zoom Phone for a year, transcription processing has been close to real-time.

I am building a system to get all the Users and their Licenses from our Zoom account.

I cannot seem to find anyway of accessing which license a user account has through the API.

I know I can get the calling plan used on Zoom phone, but I cannot find any other license specific information within the API.