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Does a common area license come with a DID number? Can it have a voicemail?
Hello.
I have been getting reports that some of my Zoom SMS messages are not received. It's intermittent and I'm not sure if it's tied to specific mobile carriers or specific devices.
Anyone seen this issue and has a solution?
I can see the fax on my Zoom client when I submit a test fax from my fax machine to Zoom, but I didn't get an email. Is there any way I can receive emails as well?
Why is it that we cannot create a holiday schedule that we can then have all of our AR's reference rather than having to go to every single AR, every year and update the company holiday schedule?
In our previous phone system (ShoreTel/Mitel), it worked exactly that way. Then we only had to update one schedule each year, which significantly reduces the chance of making an error...
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How do we add a status indicator button/light to a desk phone or the Zoom Workplace app that shows there is an incoming call to a queue? If this is not possible, how do we submit this as a feature request? The button would also allow users to pick up the call.
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Hi all, I am working on developing a Zoom Phone integration with an audio-based chatbot, and I’m wondering if there’s a way to automatically accept incoming voice calls. My goal is to have the chatbot handle the call right away without requiring manual intervention or any additional steps. Is there a setting or API endpoint in Zoom Phone that would allow this? Any advice or resources would be greatly appreciated. Thanks in advance!
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In the Zoom Admin Dashboard you are able to see your call quality. Ours usually sits right at 100%. However, today we've seen this drop to 80% which doesn't sound bad but we're having reports from our users that callers sound like "robots". Has anyone else experienced this?
There also isn't a clear outlier in the bottom sections where it splits it up by device, ISP, and video codec. They are all similar. Our internet connection to most locations was stable all day so I don't think it was that.
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