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Ease of use - updating a personal voice mail greeting

The process of using Zoom.us to update a personal voice mail greeting feels unnecessarily cumbersome. Once logged in to the site the user has to remember if they are supposed to update Greeting & Menu: Connect to operator or leave voicemail or are th...

Resolved! You don't have a direct number. You cannot start a new conversation

Having a rough time with the transition to Zoom phone. A big part of my business need is SMS. I don't need to mass message, but did the 10DLC process anyway. When I attempt to send SMS, I get the message "You don't have a direct number. You cannot st...

Desktop Text Messaging - Message Could Not Send

We are experiencing some inconsistencies with text messages going through on the desktop. The user will not be notified that the message did not go through. It simply will not send and will leave the recipient not responded to. Has anyone else had th...

A series of shortfalls: Paging, Call Queues, Ring Tones, Greeting

We are new to Zoom Phone as of this week. We had been with Ring Central a few years prior. I am very surprised to find that Zoom is missing the most basic of things for the phone functions. Paging - we have Polycom VVX 350 desk phones. The Keys & But...

Any 2024 updates for turning off calls on Zoom iOS?

I use Zoom Desktop and Zoom iOS, however, I do not want to receive calls through Zoom iOS as I take all calls through Zoom Desktop, and only use iOS for chat when I'm away from my desk. Is there any way to turn off the calling feature on Zoom iOS tha...

Using Camera on Cisco 8865

Is it possible to use the camera with Zoom on a Cisco 8865. Also, I'm looking for guidance on how to get the most out of it as it relates to Zoom Phone. Any information you can send my way would be greatly appreciated. TIA

My SMS Campaign still not active after 8 days of applying

Anyone here can you let me know how can I resolve this issue

System Voice mail box

I want to create a voicemail box that plays a message only. So when a caller calls the number is says blah,blah,blah. Can I set it up so the number is directly to the voicemail and not a device assigned to a user or common area?

Resolved! Daily Limit on SMS messages?

On of my users just got this error message upon trying to send an SMS via the Zoom desktop app (same happens on phone) I can find no reference to what the daily cap on SMS messages might be, but from my usage logs this person shouldn't come anywhere ...

Smallest Zoom Compatible Deskphone

I'm looking for a deskphone that takes the least amount of deskspace, is Zoom compatible (not necessarily Zoom certified), uses wifi and has bluetooth. Any suggestions? Preferably something under $100. TIA

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Ease of use - updating a personal voice mail greeting

Resolved! You don't have a direct number. You cannot start a new conversation

Desktop Text Messaging - Message Could Not Send

A series of shortfalls: Paging, Call Queues, Ring Tones, Greeting

Any 2024 updates for turning off calls on Zoom iOS?

Using Camera on Cisco 8865

My SMS Campaign still not active after 8 days of applying

System Voice mail box

Resolved! Daily Limit on SMS messages?

Smallest Zoom Compatible Deskphone

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Community Happy Rewards Update!

What is the Zoom Phone System?

Resolved! You don't have a direct number. You cannot start a new conversation

Resolved! Daily Limit on SMS messages?

Community Champion Program