Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Download Zoom Phone Usage Data

We want to download the phone usage data from the Zoom Phone area of the Dashboard. Meetings has an Export to CSV option in the meetings list. Is there an option for exporting the phone data? It looks like it captures some really useful data but to r...

davedpss by Newcomer
  • 8450 Views
  • 1 replies
  • 0 likes

Resolved! Poly Phone speed dials

We have deployed a number of Poly VVX 500 and VVX450 phones. It has come to my attention that a user can program the line keys for speed dials, but when the phone is rebooted they no longer show up. I assume that we need to apply a provisioning templ...

Lost access to zoom phone

I purchased Zoom United, three licenses. Ported an existing phone number and got two new numbers. Worked well for several days. On Friday we were not able to access "phone" it is no longer an option under ADMIN, nor in any of our three profiles. Issu...

Frequency of updates

I was curious how many updates Zoom has had in the past month. I recently had some connection issues, so I updated the app on my iPhone. Not long after, I had an issue whereby someone was unable to call me via Zoom; it came through as a ‘Notification...

DonBurke by Newcomer
  • 1533 Views
  • 1 replies
  • 0 likes

forwarding voicemail

Hello, This may seem like a silly question but I can't seem to find an answer for this: how do I forward a voicemail in the desktop app and phone? Our receptionist reviews the voicemails but can't forward them onto the intended recipient. In the Zoom...

chsu by Newcomer
  • 9998 Views
  • 4 replies
  • 1 likes