ashortexpediter
Newcomer
Newcomer
since ‎2022-05-04
‎2022-05-04

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User Activity

Zoom Phone call monitoring

2022-05-04 07:45 AM
We are having issues with call monitoring. The monitor is set up to monitor users (not the call queue). He is only able to listen in on inbound calls but unable to tap into outbound calls. Anyone else have this issue and solved it?