KaylaManatee
Newcomer
Newcomer
since ‎2022-05-03
‎2022-05-03

User Statistics

  • 2 Posts
  • 0 Solutions
  • 1 Likes given
  • 1 Likes received
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User Activity

Call queue routing if no answer

2022-05-03 02:31 PM
I have three people in my call queue. If all of them are busy, I would like for the call to go to an external contact (it's a separate answering service) instead of the generic 'this person is not available' message and then hang up. I can route over...
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