jkeith
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Newcomer
since ‎2022-05-07
‎2022-05-12

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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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We have used call queues to route incoming calls successfully for months. Two months ago I made some small changes to the setup, and tested it, and it worked. We were running fine for about 6 weeks. About 2 weeks ago team members reported not getting...