Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Does anyone know if there is a way to multi select sms text. I see how to delete them one at a time but not how to multi select and then delete. Unfortunately i get a lot fo spam and junk texts and deleting them one at a time is too slow.
TIA
Setting up zoom and it was delayed for several hours. Why it was delayed?
Hi, setting up a blocked number in the company wide list, does anyone know if that number calls its logged anywhere we can see (after its blocked?)
Regards
Damien
Hi, When setting up I did not realize I should skip creating an extension. I am an individual user. Now I do not see a way to go back to undo this. I want access to the direct number as an individual so that I do not have auto receptionist when someone calls. Thanks.
Show less
Hello!
Is anyone aware of a way to do group paging/intercom to users with only the soft phone?
I know it's possible to do at the phone level for those who have a desk phone. But what about those without a desk phone...
Thank you!
How can Zoom Phone alerts and notifications feed IT service management tools such as ServiceNow and Zendesk? Some of Zoom Phone clients have tens of thousands of user. What is best practice to open tickets and manage these tickets? Zoom Phone can send emails with details on the alerts such as desk phone offline for more than x minutes, poor quality of service, etc. Without some integration, all this information must be typed into some service management tool. Maybe someone has already invented the wheel? thanks, eliot
Show less
What have you put in your Help Info message? I'm not sure how/where to direct folks who need Help.
i am asked to update a new version of zoom. When i do that, i receive a message saying it is already installed. And so i can't open zoom. What can i do to solve this problem ?
Hi All, On Polycom phone with App version 5.13.0 (2370) and Firmware version 7.3.2.0312 we are encountering the following issue: Randomly, some users get the error "Call failed" when they try to make a call, and when we call them, their phone is not ringing. The Zoom app works on their computer though. We are using SSO and polycom devices. It works when we do the following: - Restart the device (More... > Settings > General > Reboot) - Sign in as guest on the device - Remove user from Phone System Management and re-add user Is there a fix? Thank you.
Show less
