Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

ringtones from different speaker

How could I set ringtones from different speaker?

I has 2 speaker ,earphone and speaker,I dont always wear the earphone 。

So I want the ringtones can come from another speaker.

 

 

 

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Video Calls on Polycom VVX 600

Does Zoom Phone support video calls on handset phones? We have some Polycom VVX 600s and with our last provider, I could make a video call to others in my office that had those phones. Has anyone been able to figure out if Zoom Phone supports that, a... Show more

Does Zoom Phone support video calls on handset phones? 

We have some Polycom VVX 600s and with our last provider, I could make a video call to others in my office that had those phones.

 

Has anyone been able to figure out if Zoom Phone supports that, and how to turn it on?


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Registro partecipanti

 Come scaricare il registro dei partecipanti ad una riunione fatta precedentemente.

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Audio Notification when warm transfer is complete

Does anyone know if there is a way to alert the recipient of a warm transfer that the transfer is complete? Our previous system had a tone alert once the call was connected so the user knew they could begin speaking.

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Unable to use Zoom Phone/ have a basic license/ just signed up for Zoom phone US/CA Metered

Zoom phone set up with package assigned to users.  On Zoom phone app, when trying to place a test call, get message that the service plan does not support calls to the destination. Calling US number. This is VERY frustrating. 

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Link from android phone's desktop to my zoom session

I host weekly a free Zoom session among a few friends using my Windows 10 PC and the Zoom App. One user uses an Android cell phone to connect. He often fails to connect or connects but can't turn on his audio or video - even though he tries his best.... Show more
I host weekly a free Zoom session among a few friends using my Windows 10 PC and the Zoom App. One user uses an Android cell phone to connect. He often fails to connect or connects but can't turn on his audio or video - even though he tries his best. He just can't work his cell phone. I am thinking that maybe I could help him by putting a link on his phone's desktop that would connect him to my Zoom session (the url link never changes and contains the embedded password.) My zoom session is set to allow users on automatically as soon as they reach the address. It would be best to assure the video and audio is on. Is that approach possible and how would I do it?
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re: Issues with sharing music from Phone

HI,

 

Does anybody know how to properly set up the audio on your apple phone so that I can share the music on that phone, have the viewers hear the music as well as my voice but ALSO, have me hear that music at the same time?

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Caller can only reach me if they know the extension / how to remove extension?

Hi there, I recently setup a Zoom account to enable VoIP phone calls. I assigned myself a number and when setting it up also had to choose an extension that is now registered as my business number. So when I know call the phone number I want to use f... Show more

Hi there, 


I recently setup a Zoom account to enable VoIP phone calls. I assigned myself a number and when setting it up also had to choose an extension that is now registered as my business number. So when I know call the phone number I want to use for my business, it can only be connected if the caller knows the correct extension. Is there any way to get rid of this extension requirement? Is it possible for an external caller to just call the number and be put through without having to add an extension? I have a large group of elderly people who will access my business, and the requirement for extensions etc is very confusing for them. 

 

Thanks for any help you may be able to provide. 

 

Cheers, 


Oliver


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phone forwarding

I need to forward my zoom phone number to a cell phone.

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Resolved! line

If I acquire a zoom line to make phone calls, can I also use sms and text messages? I am planning on getting a plan but this is important to know before taking the next step.

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