About jdempsey

jdempsey · 2022-08-26 11:58 AM

We have a user that has changed the ringtone for all options. His 2 direct lines, his ext, and his meeting. When he is called through a call queue that is he part of it outputs the "default" ringtone instead of the selected one. Is this some setting ...

jdempsey · 2022-08-26 03:28 PM

Okay sorry for second guessing. Thank you very much!

jdempsey · 2022-08-26 02:00 PM

I would like for every phone call that comes to this user to use the "awaken" ring tone. We have changed the ringtones to all of his options (meetings, extension, and Direct number) to the "awaken" ringtone. When someone calls his extension, and dire...

jdempsey · 2022-08-26 01:21 PM

Sorry, perhaps I was unclear. This is happening to a user. He changed all of his ringtones to specific ones that are NOT the default ringtone. When I call a call queue he is a member of. The default ring tone is output. We do not want this to happen,...

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Default ringtone is output when user is called through a call queue instead of selected ringtone

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Default ringtone is output when user is called through a call queue instead of selected ringtone

Re: Default ringtone is output when user is called through a call queue instead of selected ringtone

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Re: Default ringtone is output when user is called through a call queue instead of selected ringtone