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Resolved! Unable to change 'sign-in email' and Zoom indicates that account does not exist

Is there a Zoom Support number for Canada?In March our organization paid for a PRO Account and today, when I call support with our Account and Host Key the message I got is that our account cannot be found. This is also a follow-up to a pervious mess...

Inbound call from PSTN showed "the number you dailed does not exist "

Inbound call from PSTN showed "the number you dialed does not exist ". And Zoom phone is our hot-line.This issue severely impacted our service.

Details on Invoice

How do I get the details of the monthly charges on my invoice? I'm wondering why it's going up each month. The invoice does not show. I can't find an article to help. It's a loop of the same articles that don't answer the question. The Chat did not h...

User invite email not arriving - user stuck in pending

Hi, I'm trying to get actual help because the only support apparently available to me is the chatbot, and this community. We have Basic Zoom licences but we are paying for Zoom Webinar and Zoom Phones. I've invited a new user to be able to use Zoom P...

Randomize Hold Music

Does anyone know a way we can randomize the hold music? Instead of having one hold music it can ran

Resolved! Zoom Phone App on IPHONE

Hello, When someone calls into my zoom via the app on my IPHONE - I can hear them but they cannot hear me. The vm come in and I can hear. The calls come in fine on my desk phone as well. Any suggestions to resolve. I really need the app to work on my...

Resolved! Hotline Phone

Does Zoom offer a hotline feature for desk phones? If someone picks up the handset it should automatically dial a preprogrammed number.

Liking Office365 contact with Zoom apps in mobile

Is there any way to link Office365 contact details in mobile with Zoom app in mobile?Seems like zoom only can acess the contact only in the mobile , not Office 365.Cause sometime I need to arrange the meeting via mobile and need the email address det...

phone drops calls

why does users phone calls drop after 15 minutes

How do you provision a Poly Rove 40 wireless phone?

The Poly Rove 40 is listed as a Zoom approved device but it is not listed in the Poly model drop down in Phones & Devices. Do I need a base station to make this work? How to I provision this device and assign a number?

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Resolved! Unable to change 'sign-in email' and Zoom indicates that account does not exist

Inbound call from PSTN showed "the number you dailed does not exist "

Details on Invoice

User invite email not arriving - user stuck in pending

Randomize Hold Music

Resolved! Zoom Phone App on IPHONE

Resolved! Hotline Phone

Liking Office365 contact with Zoom apps in mobile

phone drops calls

How do you provision a Poly Rove 40 wireless phone?

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Community Champion of the Month!

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What is the Zoom Phone System?

Resolved! Unable to change 'sign-in email' and Zoom indicates that account does not exist

Resolved! Zoom Phone App on IPHONE

Resolved! Hotline Phone

Community Champion Program