I work remotely with my personal laptop and am not able to make calls with Zoom, when I try to dial a number (via accessing my work system with a remote desktop program) an error pops up on Zoom saying "No available audio device.  Check if your devices are properly connected."  Given I don't have a microphone attached to my computer at the office, I need Zoom to connect the call which would then hopefully allow me to switch the call to my cell phone.  Is this possible or does not having a mic at the base computer at the office essentially block me from using Zoom?

We previously used Ring Central, I would click a number on my database, it would begin dialing on Ring Central (via my office computer), on the RC app on my cell phone it would have a pop up saying switch to this device.  I would click that and then I was able to take calls on my cell phone.  Any help would be greatly appreciated.  Thanks

We are new Zoom Phone users.  Things are generally OK but users are complaining that contacts that are entered into the Poly VVX-411 phones are randomly lost.  That is to say all local contacts are completely wiped out unexpectedly and seemingly randomly. 

I assume that is because the phones are periodically restarting and they are not sync'd with the Zoom server, but it certainly could be something else. 
Have tried researching the issue and saw a possible cause could be a blocked port on our firewall  preventing the contacts from syncing with Zoom - but no details on what port to look for.

Any suggestions on how to troubleshoot is greatly appreciated.

Thank you.

Calling  endpoint  List phone users (https://api.zoom.us/v2/phone/users)
https://marketplace.zoom.us/docs/api-reference/phone/methods/#tag/Users/operation/listPhoneUsers

Getting Response

App is properly set to have  Scopes: phone:read:admin

What could be the issue?

I want to bring up @SteveHare1850 's previous topic asking for a place to see Zoom feature requests. I have the same thought today as I've submitted numerous feature requests to https://zoom.us/feed/,  and for all I know, they're never getting read nor is anything happening with them. Where can I find the status of feature requests I've submitted?

Here is Steve's original post:

https://community.zoom.com/t5/Phone-System/Feature-request-status/m-p/53278

Here is his request quoted: 
"

Is there any place we can go to see the status of feature requests?  I'm a new phone customer, and I've submitted about 7 or 8 requests to my dedicated support representative, and I feel like they go off into the ether never to be spoken of again.

A place where you can input, see the status of, and ultimately whether it's being adopted and when the expected implementation if it is adopted (along with other pertinent information like difficulty, final spec., which license type it will apply to...etc.).

Otherwise I feel like I'm wasting my time writing up what I feel are features and enhancements only to never hear about them again.  

It might also be helpful to publish these requests to be voted on by the community.  then you'd know for sure what the customer wants (and isn't this really the most important thing?)."

We have been noticing a lot of customers saying that we are coming up as SPAM when we call out. We do not see this in our internal calls but somehow it is happening on all out-going calls. This is a very bad deterrent for business.
Any suggestions? 

Thanks

Josh