Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Nomadic 911 private subnets optional

Is there any way to toggle private subnets required for location detection? we have multiple sites that egress our datacenter via private MPLS and have the same public IP address but the private range is different. Since the private range is optional...

Zoom Phone appliance "companion mode"

I see in the later release, 5.9 that the zoom phone appliance that you can now switch the meeting, to and from the zoom phone appliances, but was the zoom companion featured added? Looking for the ability to join a meeting on a windows desktop and ha...

Resolved! Zoom client P2P calls port range

Does anyone know what port range is used when a zoom client calls another user answering on a zoom client? it doesnt use the 20k+ range that goes back to zoom but uses TCP ports somewhere in the 9000+ range from testing with wireshark. This communica...

Zoom Phone Sessions at Zoomtopia 2021

Here is a helpful summary of the Zoom Phone Sessions at Zoomtopia! 2021 - hope to see you there! Zoom Phone Session HighlightsSafety, Security, and Zoom PhoneAchieving Business Outcomes in the Return to Office with Zoom PhoneHow Zoom Phone & InformaC...

ted by Community Champion | Zoom Employee
  • 1 replies

Zoom Phone-Dynamics Integration

I recently enabled the Zoom Phone-Dynamics integration from the App Marketplace. I was able to get it configured and functioning. However, I noticed that the contact lookup feature isn't connecting to any of my contacts in Dynamics (for incoming or o...

joliva by Newcomer
  • 1 replies

Resolved! Phone Numbers for Users

Hi,We operate with a receptionist that answers all calls and then transfers. No one ever received calls directly. Are we required to set up phone numbers for each employee, or can we just have a main line? If optional, pro/cons of doing it either way...

christ10 by Newcomer
  • 2 replies

Resolved! Do Not Disturb and Intercom

I have three questions. Is it possible to set the Polycom Vx250's so that an external incoming call is DND but the incoming internal calls still ring the phone? Is it possible to set a Polycom Vx250 that when it receives an internal call it answers a...

Resolved! Callback Request

People dont seem to like leaving voicemail so we were hoping to set up the IVR to do something like Press 1 to leave voicemailPress 2 to request a callbackCallback would recite their phone number and give them the option to input a different one. Tha...

Wade by Zoom Partner
  • 2 replies