I cannot call back, but can receive calls to my Zoom phone app.
Hi,Has anyone ever expereinced this? I can receive calls on my Zoom app on my cell phone but I can not call back and get this message: ERROR Call Failed.
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Hi,Has anyone ever expereinced this? I can receive calls on my Zoom app on my cell phone but I can not call back and get this message: ERROR Call Failed.
We've been having intermittent connectivity issues with Zoom Phone on the Windows Desktop client. A popup on the Phone tab says 'Not Connected, Attempt to Reconnect'. Chat and meetings work fine but no phone. Usually a log out, then back into the Zoo...
I want to be able to set up incident alert which tells me if my permeant recorded users calls are not working has failed. Regards Ahmed
Okay, I've tried for days to get this working and I've run out of ideas. I could use some help from more Zoom-savvy folks.Essentially, our business has a shared office with managers that rotate through it on shifts (AM, PM, or all-day). We currently ...
I have done this with other solutions before but does anyone know how to do it with Zoom?RegardsMike
We are new Zoomphone users at Addigy. I have not yet personally tested, but I believe Zoomphone has a pre-recorded voicemail message capability where a sales rep / support agent can call a number, they encounter a voicemail box, and then they can jus...
This could be user error and/or not knowing how to do something that exists in ZoomPhone as we at Addigy are very new users of ZoomPhone as of the writing of this discussion in July 2022. Currently, we only see the following |Disposition| values in o...
We would like to see the Zoomphone Product and Salesforce Zoomphone integration soft-dialer improved to make it easier to dial internationally using ZoomPhone/Salesforce Click to Dial. We would to see an added method to allow auto population of Inter...
We use a custom |Ext| (i.e. extension) field in our Salesforce instance. Our users would like for the Zoomphone auto-dialer in Salesforce to auto-populate the necessary pause and the digits from the |Ext| field into the dialed number.I know handling ...
This sounds petty, but I had reluctance to move to ZoomPhone because of the look and feel of the Salesforce / Zoomphone CTI integration. Our sales representatives and agents have to look at this CTI integration throughout their entire day as they are...