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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Can you set voicemail to a default PIN and the user is forced to change that pin after accessing VM.
Trying to avoid 200 users having to login to portal to see their PIN number.
No tech notes show up when I searched.
cuento con el plan básico de zoom y me debitan de la tarjeta de crédito desde febrero que baje de plan basico gratuito usd. 14.99
Hi there, I recently diverted my mobile phone to my zoom phone number, and for a while it was working fine. But, recently, it is not working at all. When I dial my mobile number, it does nothing - no dial tone, just dead! However, I am receiving my text messages, which tells me my mobile number is working but there seems to be a problem with call diversion. Anyone have any idea/experience with this? Would appreciate your help. Cheers, KayGee
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Forgive me if I've missed the documentation but are there any QOS diagnostics inside the Zoom Admin Console or in Analytics and Reports for Zoom Phone Power Pack? Something with Cradle to Grave detail on packet loss or delay?
I am new to Zoom Phone and am trying to set up the Auto Receptionist to allow the user to look up an extension by typing in the first 3 letters of the user's name they are looking for. Is this possible?
with two extensions is it possible to have 1 go directly to VM, no ring. The other extension would function as normal. if it requires a callQ or shared line, no problem. Nothing is jumping out at me. All I can think is to create an Auto Attendant and have this line number be the only number.
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Hi, I am struggling...to say the least. My phone is registered in the zoom account. It shows it is "offline" - so I am assuming need to provision them. I am running into two issues. 1) phone base is saying IP address is 0.0.0.0. 2) when trying to use the provisioning URL provided from zoom to access the web portal for the phone https://provppobi.zoom.us/api/v2/pbx/provisioning/Polycom/d230/${mac}.xml I get the following error message on the webpage: I am in a building with other businesses - so I don't have direct access to the building's internet, etc. Not sure what to do. Any guidance would be greatly appreciated. Thanks! 400 Bad Request
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Since moving to Zoom Phone from another VOIP provider, we're noticing some incoming caller ID names are showing only as the City or Province (Canada) instead of the proper name. Some callers do show up correctly. I know with mobile callers this is pretty typical, but what's new here is landline callers not showing up properly. I know the Canadian system works different from US. But this issue is mostly new with Zoom. Is there any way to create a "global" contacts list for the company that we can use to override some frequent callers' IDs? Many thanks.
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Does anybody know Multi-party conferencing works with poly vvx-350 to allow more than 3 in an adhoc audio conference
