Change of Phone Numbers

[Jeffcastillo]

Hi everyone, please help me i wanna change my existing number, i have already taken three number plan for USA and Canada, but now due to some reasons I wanna switch to other numbers, 

[FORE-Craig]

Hi @Jeffcastillo 

Are all three numbers that you have licensed is use and assigned? I ask because ordinarily you will need an available number license in order to select a new number. You may want to submit a support request to see if they have an alternative outside of what is possible on the Zoom web portal interface.

If you do have a number that you are not using, you can simply delete it under Admin > Phone System Management > Phone Numbers (doing so, will free up the number license), and then click the Add button at the top to search and select or request a new number. The following support article explains obtaining, assigning and deleting phone numbers:

https://support.zoom.us/hc/en-us/articles/360020808292-Managing-phone-numbers#h_007ec8c2-0914-4265-8...

I hope that helps!