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If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitti...
Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
Hi Zoom support team, I recently changed my phone to iPhone 13 Pro from XR. From my old phone using the same USIM, the outbound or internal calls work well on both LTE and WiFi. However, it doesn't work on the new phone while using LTE mode. It displ...
We have 10 people scattered accross a about 20 acres that we are trying to find a way to schedule a 10am phone call, that instead of them needing to remember to call into that at 10am it just calls all 10 of us so we can connect for a quick morning m...
Hi Zoom Community! I am helping a family member who runs non-profit raise money for her cause. She is looking at streaming her event, which is not the problem, and of course, there will be an option to have patrons donate online. But she also wanted ...
We are having issues with call monitoring. The monitor is set up to monitor users (not the call queue). He is only able to listen in on inbound calls but unable to tap into outbound calls. Anyone else have this issue and solved it?
Is there a way to be on a zoom phone call and attend a zoom meeting at the same time? I have found it frustrating to have to choose one over the other. I am on a call to get information and but also attend team meetings, even if its just listen and g...
Hi, does anyone know if there is a way to have all new users default caller ID to set to the company main number. Right now it it appears that by default users caller ID is their assigned number, then each user can change if desired. I would rather h...
Has anyone every set up a VOIP clean room (flush mounted) phone with their zoom account?
I am having issues setting up my phone number for my small business. I get to where they what you to plug in an emergency address. I complete all the steps but once I try to submit it, it will give me an error message every time. Please help
Hi Sure this is an easy one but i cant seem to find an answer and support isnt either? I need to stop our phones from ringing when an agent is on a call and instead bounce to the next agent in the call queue or jump straight to VM. Currently the phon...
All our phones are VVX 501 phones, which are estimated to be EOL in Q1 2026 On the admin portal at https://zoom.us/pbx/page/telephone/phonesDevices, all these are listed as End of life (they're not, for another 3+ years):
