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Is there a way to retrieve SMS sent to Auto receptionist number?

CS440
Newcomer
Newcomer

‎2023-01-16 01:06 PM - edited ‎2023-01-16 01:17 PM

Is there a way to retrieve SMS text sent to Auto receptionist number over the last 48 hours?

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1 REPLY 1

FORE-Craig
Expert
Expert

‎2023-01-17 11:24 AM

Hi @CS440 

 

If you have SMS set up for your Auto Receptionist, the messages should appear with your regular SMS messages in the Zoom app under the Phone section. Is there an issue with them having been deleted, or?

 

https://support.zoom.us/hc/en-us/articles/4405093330701-Using-SMS-with-call-queues-or-auto-reception...

 

I hope this helps!

 

Craig
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