Is there a way to retrieve SMS sent to Auto recept...

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Is there a way to retrieve SMS text sent to Auto receptionist number over the last 48 hours?

1 REPLY 1

Hi @CS440

If you have SMS set up for your Auto Receptionist, the messages should appear with your regular SMS messages in the Zoom app under the Phone section. Is there an issue with them having been deleted, or?

https://support.zoom.us/hc/en-us/articles/4405093330701-Using-SMS-with-call-queues-or-auto-reception...

I hope this helps!

Craig

Communication

Productivity

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!