About Yogesh_vrtx

Yogesh_vrtx · 2023-12-01 10:10 PM

Hi Team, We have installed few Common area desk phones and they are the member of Call queue, now i am trying to set caller ID for them but in Zoom changing caller ID is only available for Zoom client, not for Desk phone, Do anyone know how we can ma...

Yogesh_vrtx · 2023-10-31 04:30 PM

Hi Team, Do let us know how we can show the caller ID of Call queue or AR, as We wanted to display the same outbound caller ID or 5 digit caller ID for internal 5 digit extension calls also.i.e for internal Zoom phone call within organization. Note –...

Yogesh_vrtx · 2023-10-31 03:38 PM

Hi Team, We have observed a issue as when we are getting Incoming call , it shows as Unavailable, does not show Phone Number when Ringing. Sharing the logs samples for ref. Do let us know, Why it shows as Unavailable?

Yogesh_vrtx · 2023-10-19 03:43 AM

Hi Team, We have a query that Can we assign Multiple extensions (5 digit only) not a DID number to zoom phone ?. Can we configure ??.. Thanks, Yogesh Patil

Yogesh_vrtx · 2023-10-15 03:58 AM

Hi Team, Can anyone explain me how zoom/Poly desk phone bootup process as - 1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 2. How zoom finds the phone with MAC in network means using protocol and gets registered. ?...

Yogesh_vrtx · 2023-12-02 12:44 AM

Do we have any option on zoom phone for number manipulation. / Translation .. means if user dial 1234 it should get transferred to 5678 for incoming calls only ?? within Zoom and for external calls too ??

Yogesh_vrtx · 2023-10-31 04:31 PM

Hi @Eliot , Do let us know how we can show the caller ID of Call queue or AR, as We wanted to display the same outbound caller ID or 5 digit caller ID for internal 5 digit extension calls also.i.e for internal Zoom phone call within organization.Note...

Yogesh_vrtx · 2023-10-23 01:35 AM

Hi @Eliot We have a part - 3111-49805-001 and software version - 1.1.0 (Build: 6355)

Yogesh_vrtx · 2023-10-22 10:49 PM

Hi Eliot, What will be the process for Poly Edge 20 with OBi version ?.Do we need to upgrade the Poly edge 20 with UCS version? is only UCS version supported with ZTP ? is OBi version also supported ?. if we want upgrade the Poly Edge 20 OBi to UCS v...

Yogesh_vrtx · 2023-10-19 03:51 AM

Hi @sachinzoom , Thanks for the Solution,Its about how to configure , we have already configured and now issue is resolved, there was block on network level that the case call was failing.

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Caller ID manipulation for internal call from desk phone

Desk phone caller ID change with Call Queue or AR caller ID.

Incoming call shows as Unavailable , does not show Phone Number when Ringing

Multiple extensions (5 digit only) not a DID number to zoom phone

Zoom Desk /Poly vvx phone bootup

Re: KB for Routing Rules and Number pattern.

Re: Outgoing caller ID showing wrong number on desk phone

Re: Poly Edge 20 registration to Zoom

Re: Poly Edge 20 registration to Zoom

Re: transport failure no transports left to try

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