Text to Landline Error

[caseyn]

I have enabled SMS on my Zoom Phone number. I can text out from the Zoom app, but when I try to text my Zoom Phone number I receive a text from +90 (008) 000 42 42 saying that my number "is a landline #. Reply Y to send all TXT messages to this # as voice messages for .25/msg.+ std msg fee. Deatils @vtext.com, TexttoLandline. Anyone else have this issue and how can I fix it?

[JessBrown]

I also have experienced this same issue when assigning my new users an already ported and existing phone number.  Open a ticket with support.  They will ask for details, like the mobile carrier, if it happens with a different carrier, date and time of the test SMS message, etc.  It took a few weeks for them to figure out the issue but it was a back end provider provisioning issue.   Good Luck!

[codemancmc]

I have the same error, any love here Zoom folks?